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Contact Us

Billing and Payment Contacts

Questions about your physician or hospital bill?  We are happy to help.

Physician Bill Inquiries

Phone: (610) 596-4934

Toll-Free: (855) 335-6125

Hospital Bill Inquiries

Phone: (610) 616-0173

Toll-Free: (877) 884-1564

Hours of Operation

  • Monday through Thursday, 8 a.m. to 8 p.m.
  • Friday, 8 a.m. to 5 p.m.

Financial Counseling

Questions about Health Insurance, CarePricer or CarePayment?

Crozer-Keystone provides Certified Application Counselors specifically educated to help consumers:

  • Insurance questions:
    • Understand their eligibility for the Marketplace
    • Identify and compare their coverage options
    • Select health coverage that best fits their budget and specific needs
    • Enroll in a plan
    • Refer them to additional resources if needed. 
  • CarePricer out-of-pocket cost estimator
  • CarePayment medical expense payment plan

To ask a question or request information, send an email to FinancialCounselor@crozer.org or contact the health system as follows:

Crozer-Chester Medical Center

Phone: (610) 447-2336
Hours: 8 a.m. - 4:30 p.m.

Delaware County Memorial Hospital

Phone: (610) 394-1720, 
Hours: 8 a.m. - 4:30 p.m.

Springfield Hospital

Phone: (610) 328-8758
Hours: 8 a.m. - 4:30 p.m.

Taylor Hospital

Phone: (610) 595-6101
Hours: 7 a.m. - 3:30 p.m.

Crozer-Keystone Health Network Physicians

Phone: 610-490-7900
Hours: 8 a.m. - 4:30 p.m.

Dedicated Assistance Line

Crozer-Keystone Health System provides a dedicated assistance line for persons with a disability and older adults. Please contact 1-800-254-7539 or 1-800-CKHS-KEY.

Note: If you do not connect with a Crozer-Keystone Certified Application Counselor, please leave a VoiceMail message. Someone will get back to you the next business day.

Online Bill Pay

Securely and conveniently pay your Crozer-Keystone hospital and outpatient facility bills and manage your accounts.